Our animated explainer video creation service is delivered exclusively by electronic means. Once the project is completed, it is sent directly to the email address provided by the client at the time of order or made accessible through our secure digital platform.
Our delivery times generally range from 24 to 48 hours following payment confirmation. This ensures fast availability while offering flexibility to adapt to the client’s specific needs. Furthermore, all our digital deliveries are free of charge, with no additional costs for the client. This strategic choice of offering free delivery is aimed at simplifying transactions and eliminating any potential financial barriers for the end user.
We also guarantee that our deliveries can be provided in various digital formats, including PDF and DOCX for scripts or supporting documents, as well as multimedia files such as PNG for internal illustrations. This range of options allows us to meet different user preferences and requirements.
If, for any reason, the client does not receive their product within the expected timeframe, we encourage them to contact our customer support. Our team is ready to intervene quickly and efficiently to resolve any issues, ensuring an optimal customer experience.